Thursday, November 18, 2010

Project Scheduling

          For every company projects are necessary in progress of continuous improvement! Project is something that explains a process or often a single unit that is often located on one place, resources are brought to the project and may be of any size although we tend to focus on large projects generally. Dunkin Donuts is a fast food restaurant and completely focused on customer service as most of all the companies out there... Working for Dunkin Donuts the things I can tell about having a project in the store would be, having a goal or a target of monthly sales with the best customer service possible. As Dunkin Donuts is not the company that produces items to ship but, they do produce products which gets deliver straight to customers after it's made. Basic projects that do takes place in Dunkin Donuts are often the goal to achieve as a team in the store. And the tasks for this project can be training the employees for their best service possible, giving them enough knowledge to help them realize if the product is meeting its standards before it gets delivered to the customer. 
          Gantt charts are one of the tools helping the project getting done. That is shown as a bar chart. Do nor shows precedence relations, and as its shown as bar charts its easy to understand. Yes, the Gantt charts are used for project but showing only the statistics to help employees understand and have a better Idea on what their service level used to be, and what it needs to be. But the only thing that I would want to suggest is to have projects not just for service level only but for increasing the sales and over all continuous improvement as well.

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